"Clearground is using job management software technology from BigChange to improve health and safety across its nationwide operation. BigChange brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, job finance, and business intelligence into a simple, easy to use, integrated platform.

Specialising in waste management, commercial window cleaning and drainage services, Wirral-based Clearground is using BigChange to ensure the safety of operatives with automated, dynamic risk assessments. The software is also helping Clearground to identify potential issues at customer sites with intelligent incident analysis, comparing callout rates between similar sites and reviewing historical and current activity.

“Safety and compliance are key to the welfare of our staff and customers and also to the success of our company,” said Claire Piercy, general manager at Clearground. “In fact, it’s one of the reasons we selected BigChange. The ability to create customised, dynamic risk assessments and make their completion on-site mandatory goes beyond other systems we looked at. It is more than just a box ticking exercise, it means our operatives really must consider the environment in which they are working and understand what risks that may pose.”"