Chrome River has created a new position, senior vice president of customer success, funded from the $100 million it raised from Great Hill Partners in July. The expense reporting and invoice automation provider promoted senior vice president of client services Anne Becknell, who has more than 30 years of financial and management consulting services experience, to the new position. Nancy Duskin has joined from Oracle, where she led the North American cloud consulting team, to fill Becknell’s former position.